Scams & Fraud

The fraud patterns targeting grant recipients — fake status-check sites, fee scams and OTP theft — and how to report them.

Also searched as: scam, fraud, fake, phishing, otp, stolen.

Guides on scams & fraud

Frequently asked questions

Is SA Benefits itself official?

No — and we say so everywhere: we're an independent guide, not affiliated with SASSA. The difference from scam sites: we never ask for your ID, phone or money, and we hand you to official portals for every action. Our disclaimer.

Read the full guide: SASSA scams: how they work and how to stay safe

I already gave a site my ID and phone number. Now what?

Complete identity verification to lock your application to your face, check your banking details weren't changed, and report to 0800 60 10 11. Watch your status monthly.

Read the full guide: SASSA scams: how they work and how to stay safe

Is it illegal to charge for helping with applications?

Charging for access to free government services by misrepresentation is fraud. NGOs and community workers who genuinely assist do so free.

Read the full guide: You never pay for a grant — not to apply, appeal, or 'unlock'

What about airtime/data costs?

The USSD line *134*7737# is free on major networks, and SASSA office help costs nothing. Data for the website is the only real cost — this site is built lightweight for exactly that reason.

Read the full guide: You never pay for a grant — not to apply, appeal, or 'unlock'